FAQ

Below we present the answers to frequently asked questions.

If the FAQ section does not answer your question, please email info@noblehealth.com or call us on +48 48 670 28 87 from 8.30am to 4.30pm.

Products

What makes NobleHealth products stand out?
Can NobleHealth products be combined?
Can I combine NobleHealth products with hormonal contraception?
Can I take Noble Health products when trying to get pregnant?
Can I take Noble Health products during pregnancy?
Can I take Noble Health products while I breastfeed?
Can I take Noble Health products if I suffer from Hashimoto’s disease?
Can I take Noble Health products if I’m a on a gluten-free diet?
Are Noble Health products available outside of the online store?
Are all products displayed on the website available?

Ingredients

Why is the collagen contained in Noble Health products the best?
Why do Noble Health products contain collagen hydrolysate instead of lyophilisate?
Does green coffee indeed have slimming properties?
Why is Noble Health Vitamin C different from other similar products available on the market?

Registration

What do I do if I forgot my password?
Are login and password necessary to make a purchase?
How to register in the online store?
Can I change or complete my contact details which I gave when registering?

Orders

Can I withdraw my order?
How long does it take for the order to be processed?
Can I make changes to the order?
Can I check the status of my order?

Shipping

What are the delivery costs?
Can my order be delivered internationally?
Can I collect the item ordered from the online store in person at your company’s seat?
What hours are deliveries made?

Payments

To which bank account do I make my payment?
What payment methods are accepted?
What do I do if I chose an online payment and I didn’t make the payment?

Returns

How long does it take to get a refund on the returned goods?
How is the refund processed?
Is it possible to exchange an item without a cash settlement?
Can I return a purchased product?

Complaints

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